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Pro Search, Inc.
Portland, ME | Full Time | Temporary
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IT Support Specialist
Pro Search, Inc. Portland, ME
$73k-90k (estimate)
Full Time | Temporary | Business Services 2 Weeks Ago
Save

Pro Search, Inc. is Hiring an IT Support Specialist Near Portland, ME

Duration: 3 weeks (with potential for extension)

Location: Southern Maine, Hospital Environment

Overview:
We are seeking a skilled IT Specialists to join our team on a temporary basis to support the Go-Live phase of an Electronic Medical Record (EMR) implementation project in a hospital setting located in Southern Maine. This role will play a crucial part in ensuring the smooth transition and adoption of the new EMR system by providing technical support and troubleshooting assistance to end-users during the implementation period.

Responsibilities:

  • Provide on-site technical support to hospital staff during the Go-Live phase of the EMR implementation.
  • Assist end-users with system navigation, troubleshooting, and issue resolution related to the EMR software.
  • Collaborate with the EMR implementation team and hospital staff to identify and escalate technical issues as needed.
  • Conduct training sessions and provide guidance to end-users on utilizing the EMR system effectively.
  • Document and maintain records of support requests, resolutions, and system configurations.
  • Ensure compliance with data security and privacy regulations throughout the implementation process.
  • Communicate effectively with stakeholders to provide updates on the progress of the implementation and address any concerns or issues that arise.

Qualifications
- Strong technical support skills
- Proficiency in Microsoft Office
- Knowledge of computer networking
- Experience in IT support and desktop support
- Familiarity with VPN and Firewall technologies
- Expertise in software troubleshooting
- Ability to work with Mac OS
- Prior experience in providing customer service
- Understanding of computer hardware configurations

Job Types: Full-time, Temporary

Pay: $20.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Compensation package:

  • Hourly pay

Experience level:

  • 1 year

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to Relocate:

  • Portland, ME: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time | Temporary

INDUSTRY

Business Services

SALARY

$73k-90k (estimate)

POST DATE

04/27/2024

EXPIRATION DATE

08/24/2024

WEBSITE

prosearch.com

HEADQUARTERS

LOS ANGELES, CA

SIZE

50 - 100

TYPE

Private

CEO

FLORENCE NAVIDA

REVENUE

$10M - $50M

INDUSTRY

Business Services

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The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Support Specialist job description and responsibilities

IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.

01/10/2022: Gainesville, FL

IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.

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The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.

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These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.

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IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Support Specialist jobs

Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.

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Some employers may accept IT support specialists without formal education who have computer experience and certification.

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Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.

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To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.

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Successful technical support specialists possess common characteristics and aptitudes.

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Step 3: View the best colleges and universities for IT Support Specialist.

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